Shipping policy
Shipping Policy
At Legacy 5M, we are committed to providing a reliable and efficient shipping experience for our customers.
Order Processing
Orders are typically processed within 1–2 business days after payment has been successfully received. Processing times may vary during holidays, promotional events, or periods of high order volume.
Shipping Time
Estimated delivery times vary depending on the product, supplier, and shipping destination.
* Standard Shipping: 4–6 business days
* Some specialty or supplier-shipped products may require additional delivery time.
Customers will receive tracking information once their order has been shipped whenever tracking is available.
Shipping Locations
We currently ship within the United States. International shipping may be available for selected products and destinations.
Shipping Costs
Shipping costs are calculated at checkout based on the shipping destination, package size, and shipping method selected.
From time to time, Legacy 5M may offer free shipping promotions on eligible products.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information, when available.
Delays
While we work with trusted shipping partners, delivery delays caused by carriers, weather conditions, customs, or other circumstances beyond our control may occasionally occur.
We appreciate your patience and understanding.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout.
Legacy 5M is not responsible for delays or additional shipping charges resulting from incorrect or incomplete addresses provided by the customer.
Contact Us
If you have any questions regarding your shipment, please contact our Customer Support team through our Contact Us page.